Shipping policy

At Meowva, we know you're eager for your order to arrive, here's exactly what to expect.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Once your order has shipped, delivery typically takes 5–7 business days, depending on your location.

Total estimated time from order to delivery: 6–9 business days.

Order Confirmation & Tracking

You'll receive a confirmation email once your order is placed, and a separate email with tracking information once it ships. If you haven't received a shipping confirmation within 3 business days, please check your spam folder or reach out to us, we're happy to check on it.

Shipping Delays

Occasionally, shipments may be delayed due to high order volume, weather, customs, or carrier issues beyond our control. We appreciate your patience and will do our best to keep you updated if this happens.

Issues With Your Order

If your order arrives damaged, defective, missing items, or hasn't arrived within the expected delivery window, please contact us within 14 days of delivery (or the expected delivery date if it never arrived). Include your order number and, if applicable, a photo of the issue, this helps us resolve it as quickly as possible.

Incorrect Shipping Information

Please double-check your shipping address at checkout. Meowva is not responsible for orders shipped to an incorrect address provided by the customer, but we'll do our best to help you sort things out if this happens.

Contact Us

Have a question about your order or this policy? We're here to help.

Email: support@getmeowva.com

We aim to respond to all inquiries within 24–48 hours.